I’ve written before about my desire to find good customer service. As mentioned in a earlier post I live in an area where pleasantries are hard to come by at local businesses. I’ve all but given up on having positive shopping experiences.
My countless Facebook posts have told about my awful, terrible hair stylist. After reading about my dismay a friend suggested I go to Like The River Salon located in Inman Park. I have been hearing about this salon for a number of years. But it seemed the reviews were too good to be true.
I’ve been “burned” by stylists so many times that I have developed a very pessimistic attitude towards African American hair salons. But I decided to give this salon a try because I had nothing to lose…….except my hair.
I checked in with the receptionist and was handed a clip board with an information sheet to fill out. I looked around the salon and was confused. This was not the “typical” black hair salon in which I was accustomed.
There were no loud talking, under-dressed, bad-attitude cosmetologist. No one was eating their lunch at their station. There was no smell of burnt hair and no line of women waiting to be serviced.
If you’ve never experienced a black hair salon you can’t relate to what I’m saying so let me explain further….
On a Saturday morning, some black hair salons are like grand central station…throngs of women gather to get their hair washed, pressed, braided, weaved and relaxed. The salon is usually a bustle of activity: women gossiping, laughing, arguing and talking about everything from politics to reality TV. Stylists are usually overbooked which lead to frustratingly long wait times for clients. (Not to mention the men coming in selling boot-leg DVD’s and knock-off purses.) If you have a Saturday hair appointment, you can expect to be in the salon MOST of the day.
So, this is was my confusion. This salon was immaculately clean, beautifully decorated, calm, and professional. There were only two women waiting in the lobby area. Every employee was dressed professionally. Nice music was playing on the sound system.
And even though I was 30 minutes early for my appointment, my stylist greeted me within 5 minutes of my arrival and proceeded to begin my service.
Everything was perfect. And believe me, I was LOOKING for something wrong because I had had such terrible experiences in the past. But I found nothing!
I’m so thankful to the women of Like The River Salon for creating a beautiful space with such a pleasant, relaxing atmosphere. I love my hair and cannot wait to book another appointment!
To read more about my experiences with hair salons click here .Pin It